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Lectures
Module 1: Introduction to the course, PACT and Situated Cognitive Engineering

- Mark Neerincx
Duration and Associated literature
Hour 1: 39:03Hour 2: 42:13
Neerincx, M.A. Bos, A., Olmedo-Soler, A. Brauer, U. Breebaart, L., Smets, N., Lindenberg, J., Grant, T., Wolff, M. (2008). The Mission Execution Crew Assistant: Improving Human-Machine Team Resilience for Long Duration Missions. Proceedings of the 59th International Astronautical Congress (IAC2008). Paris, France: IAF. DVD: ISSN 1995-6258.
In this first lecture a short introduction will be given. The aims and learning outcomes of the different modules will be explained, together with what is expected to finish this course successfully.
Other topics discussed in this lecture:
What exactly is Intelligent User Experience Engineering?A small introduction to designing interactive systemsPACT (people, activities, contexts and technologies)Situated Cognitive Engineering.
Module 2: Scenario-based design, Task analysis, Adaptive automation

- Mark Neerincx
Duration and associated literature
Hour 1: 34:14
Hour 2: 46:32
Rosson, M.B. and Carroll, J.M. (2002). Scenario-Based Design. In: J. Jacko & A. Sears (Eds.), The Human-Computer Interaction Handbook: Fundamentals, Evolving Technologies and Emerging Applications. Chapter 53, pp. 1032-1050. Lawrence Erlbaum Associates.
In this lecture the topic 'scenario-based design' will be discussed. Why are scenarios usefull throughout the design process? And what are the different scenario types?
Other topics discussed in this lecture are:
Task Analysis and ScenariosAdaptive AutomationSpecifying core functions and claimsAn example of the development and evaluation of a prototype called Basic-TWhat is good IUXE?
Module 4Guest lecture Mark Grootjen - Cognitive Task Load

- Mark Grootjen
Duration and associated literature
Hour 1: 46:05
Hour 2: 46:55
Neerincx, M.A. (2003). Cognitive task load design: model, methods and examples. In: E. Hollnagel (ed.), Handbook of Cognitive Task Design. Chapter 13 (pp. 283-305). Mahwah, NJ: Lawrence Erlbaum Associates.
Mark Grootjen will explain the 'Cognitive Task Load (CTL) Model' in this lecture.
Topics are: Measuring CTLManipulating CTL at design timeEvaluation
Module 6: Evaluation and example SuperAssist

- Mark Neerincx
Duration and associated literature
Hour 1: 45:53
Hour 2: 45:50
Maguire, M. (2001). Methods to support human-centred design. International journal of human-computer studies, 55(4), 587 -634.
The main topic in this lecture is about 'evaluation'. Various evaluation techniques will be discussed, ranging from 'Model-based techniques' to 'Co-operative evaluation techniques'.
Other topics are: Two types of evaluationExpert-based: Heuristic evaluationSeveral guidelinesAnalytical vs. Emperical evaluationIdentifying usability problemsQuality of the test methodsExampls: SuperAssist
Module 8: Guest lecture Nanja Smets - Evaluation in Virtual Environments

- Nanja Smets
Duration and associated literature
Hour 1: 35:26
Hour 2: 39:05
Smets, N.J.J.M., Abbing, M.S., Neerincx, M.A., Lindenberg, J, and van Oostendorp, H. (2008). Game-based evaluation of personalized support for astronauts in long duration missions. Proceedings of the 59th International Astronautical Congress (IAC2008). Paris, France: IAF. DVD: ISSN 1995-6258.
In this guest lecture Nanja Smets tells more about 'evaluation in virtual environments'. This is done by looking at four different case studies from two different projects.
Module 9: Guest lecture Jan-Willem Streefkerk - Evaluation of User Experience

- Jan Willem Streefkerk
Duration and associated literature
Hour 1: 22:10
Hour 2: 41:17
Streefkerk, J.W., van Esch-Bussemakers, M.P., Neerincx, M.A., and Looije, R. (2008). Evaluating context-aware mobile interfaces for professionals. In :J. Lumsden (Ed.) Handbook of Research on User Interface Design and Evaluation for Mobile Technology, vol 2. (pp. 759 – 779). Hershey, NY: Information Science Reference.
Guest speaker Jan Willem Streefkerk will explain the concept of 'Evaluation of user experience'.
Topics are:
User centered design and user experience sampling
Context-awareness and personalization
Framework of evaluation methodsA case study: Designing mobile context-aware interfaces for police officers
Module 10: Guest lecture Jasper Lindenberg - Tunnel Vision

- Jasper Lindenberg
Duration and associated literature
Hour 1: 39:36
Hour 2: 36:43
Tversky, A., and Kahneman, D. (1974). Judgment under uncertainty – heuristics and biases. Science, 185( 4157), 1124-1131.
Norman, D.A. (1981). Categorization of action slips. Psychological review, 88(1), 1-15.
After a general introduction, Jasper Lindenberg explains the following topics associated with 'Tunnel Vision':
Cognitive factors
Social and organisational factors
The 'Vincennes incident'Computer support
Module 12: Emotion and avatars, Affective ePartners

- WIllem-Paul Brinkman, Mark Neerincx
Duration and associated literature
Hour 1: 33:20
Hour 2: 53:04
Picard, R.W., (2000). Toward computers that recognize and respond to user emotion. IBM systems journal, 39 (3-4), 705-719.
In the first part of the lecture Willem-Paul Brinkman will tell more about 'emotion' and using 'avatars'.
Topics discussed are:
A general introduction to EmotionFacial expression with avatarsNon-verbal communicationVerbal communication in VRETThe second part of the lecture is about affective ePartners.
Topics are:
Why do we need affective ePartners?Emotions and Cognitive Task LoadMotivating, educating and gaming
Also some examples of ePartners will be given in this part of the lecture.
Module 13: Situated Cognitive Engineering

- Mark Neerincx
Duration and associated literature
Hour 1: 34:36 + 16:49
Hour 2: 40:49
Neerincx, M.A. (forthcoming). Situated Cognitive Engineering for Crew Support in Space. Personal and Ubiquitous Computing.
In this last lecture Mark Neerincx explains 'Situated Cognitive Engineering' in more detail. Several examples will be discussed (such as SCOPE) and the 'Situated Cognitive Engineering Toolkit' will be shown.





