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Home Courses Creative Problem Solving and Decision making Course materials Lectures Application of the technique – step 1

Application of the technique – step 1

Course subject(s) Step 1. Actor analysis

Application of the technique

We invite you to perform an analysis on the actors of the case you have chosen. Also bear in mind the commonly made mistakes as discussed in the video. As a wrap up we have listed them at the bottom of this assignment once again.

1. For your case, make a list of all actors
What actors are involved in this problem situation? Make a list of at least 10 actors.

2. Whom of these actors is your client?
Identify one of the actors (from your list of at least 10 in question 1) as the problem owner. Consider this actor as your (virtual) client. (S)he hires you, as an analyst, to help in deciding what to do.

PITFALLS

  • Forgotten actors
  • A chosen client that is not capable of making changes in the system you analyse
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Based on a work at https://ocw.tudelft.nl/courses/creative-problem-solving-and-decision-making/.
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