The main objective of this case is to present the evolution of initiatives developed by Do! Smart City to the dissemination and articulation of actors in the smart and sustainable cities ecosystem in Chile.

DO! Smart city is a Chilean organization born to share knowledge and increase the visibility of the smart city concept in Chile. The organization has been facing problems reaching the different actors in the smart city ecosystem because they lack understanding and information regarding smart city issues.

Do! Smart City objectives.

The activities of Do! Smart city focuses on building a smart city ecosystem, articulating contact networks, developing the smart city industry, and inspiring action. Thus, Do! Smart City decided to join the actors through a two-phase initiative plan:

The first phase was named awareness, in which the organization seeks to align knowledge and concept so that all actors understand the same thing. In the year 2016, Do! Smart City started developing a massive 3-day event that sought to socialize the concept of smart cities, promoting its benefits, potential, and international experiences.

The second phase, implementation, began when the organization saw the need to bring the Smart City concept to regions focusing on addressing the existent territorial gaps.

Then, it was time for action! In 2019, Do! Smart city developed four product lines in physical and digital format:

• A smart city for everyone: academy that delivers courses, seminars, and webinars.
• Let’s talk about City: focused on promotion and awareness by developing events, newsletters, and technical tables.
• G Cities: The platform coordinates and activates the ecosystem through workshops, business wheels, and match up.
• Reimagine the City: strategic consultancy of the territory that implements diagnostics, studies, and projects.

Do! Smart City has positioned itself as the first space, non-governmental, in Chile that brings together all the actors that must be present to implement Smart City projects; company, government, academy, and citizenship. The initiative’s success is due to its independence, with no political or private companies’ interest.

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