Important announcement

Dear visitor,

Please note that this OpenCourseWare platform will be replaced at the end of 2026 by a new platform (under the same url ocw.tudelft.nl).

Courses and their contents that are currently available the platform will partly be migrated. URL’s for this content will change and content might be unavailable for some time. In addition, some courses will not be available anymore.

If you are linking to specific courses on this platform (for instance for your students), please take timely measures to avoid problems with access. Possible actions are:

  • Download the materials to your local platform (laptop, server)
  • For educators only (including TU Delft lecturers): Contact us at ocw@tudelft.nl and inform us what course you are using in what context (institute, program, period of use, number of students). We will research (in collaboration with the authors of the course) and decide if we will migrate the course, and if yes, can supply you with a new url.

Thank you.

As an engineer in a leadership position, you will be faced with new responsibilities and tasks. These may include developing a business (unit) strategy and a business plan and being involved in strategic planning. Your success in dealing with these new responsibilities will largely depend on your ability to have a helicopter view of a situation and to make sound decisions. In order to make decsions to move your organization forward, leaders will need to ensure that business goals are achievable and well-balanced while also taking into account the uncertainty of future developments. In a complex business environment, a sound strategy is the result of applying a strategic mindset and systematic approach to decision making.

This course will help you in building and applying an analytical toolkit, including:

  • scenario analysis
  • stakeholder analysis
  • goal analysis
  • multi-criteria decision analysis

The focus of the course will be on utilizing your analytical skills in a business context, allowing you to unravel complex decision situations to formulate a sound business strategy.

  • How to analyze a business scenario and strategy using a systematic approach to successfully deal with complex decision situations
  • How to use an analytical approach in business and analyze stakeholders, goals, and multi-criteria for a business strategy
  • How to formulate a sound business strategy by applying a set of practical analytical techniques to support business planning and strategic decision making
  • How to employ an analytical mindset through writing a managerial summary of a business situation analysis that helps your organization move in the desired direction
Creative Commons License
Effective Decision Making: Dealing with Business Complexity by TU Delft OpenCourseWare is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
Based on a work at https://online-learning.tudelft.nl/courses/effective-decision-making-dealing-with-business-complexity/.
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