In this lecture, dr. ir. Bert Enserink introduced the structure of the course and gave a description of the coming issue paper. A general picture is presented of the problem formulation and the complexities involved. Also issues about the role of analysts and of the system model are addressed.

• Organization of the course and explanation of issue paper assignment
• Problem definition and complexity of multi actor systems
• Steps in problem exploration
• The issue paper
• Role of the analyst
• System models
• Objectives hierarchy, means-ends analysis and causal modeling

ASSIGNMENT 1: Exploration of the problem and problem environment. The use of various methods of analysis (e.g. causal analysis, systems diagram, problem definition and delineation).

TUTORIAL 1 (Bert Enserink / Jan Kwakkel): Rules of engagement and getting started with the case, Causal Modeling and System Diagram.