Important announcement

Dear visitor,

Please note that this OpenCourseWare platform will be replaced at the end of 2026 by a new platform (under the same url ocw.tudelft.nl).

Courses and their contents that are currently available the platform will partly be migrated. URL’s for this content will change and content might be unavailable for some time. In addition, some courses will not be available anymore.

If you are linking to specific courses on this platform (for instance for your students), please take timely measures to avoid problems with access. Possible actions are:

  • Download the materials to your local platform (laptop, server)
  • For educators only (including TU Delft lecturers): Contact us at ocw@tudelft.nl and inform us what course you are using in what context (institute, program, period of use, number of students). We will research (in collaboration with the authors of the course) and decide if we will migrate the course, and if yes, can supply you with a new url.

Thank you.

Dirk Snelders

Prof. Dr. Dirk Snelders is Professor of Organising Product and Service Design and director of the master program Strategic Product Design at the Faculty of Industrial Design Engineering at TU Delft. Dirk has a background in the social sciences, yet for most of his academic career he has taught at design schools. His research interest is on the organisation and professionalisation of design in business.

Previously, he has published on design aesthetics, the importance of novelty in design, cross-cultural design, and service design. His work has appeared in journals such as Design Studies, Design Issues, and the Journal of Product Innovation Management.

Research Interest

Dirk’s current research looks to design as a form of ‘care’. Focusing on healthcare, but potentially also other areas of care (as in tourism, catering, coaching, or animal welfare), the question is raised whether and how the care for others can be ‘designed’. Topics include the role of design in eco-system collaboration in care industries, design expertise for service development, designing human relations in service settings, service prototyping, etc.

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