2.3.1 Knowledge in practice
Course subject(s)
Module 2: Defining AXES
For this module, we interviewed Dr. Pieter van Eijsden. He is a Neurosurgeon specialized in brain tumor and epilepsy surgery.
In this interview, we want to give you insights from a specialist perspective. Pieter explains to us how he experiences the Journey Map in his daily work. He also also indicates how he envisions the Patient Journey from a patient’s perspective. Dr. Pieter van Eijsden is interviewed by Tessa. She is a valued member from the Design in Healthcare course team.
You can use this interview as a reference how to conduct an interview with a specialist.
Design in Healthcare: Using Patient Journey Mapping by TU Delft OpenCourseWare is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
Based on a work at https://online-learning.tudelft.nl/courses/design-in-healthcare-using-patient-journey-mapping/.