Readings

• 1.1.1 Setting the scene

  Subject(s) Module 1: Understanding the SYSTEM
  

• 1.2.2 Wider perspective: Actors and interdependencies

  Subject(s) Module 1: Understanding the SYSTEM
  

• 1.3.1 Knowledge in practice

  Subject(s) Module 1: Understanding the SYSTEM
  

• 2.1.1 Setting the scene

  Subject(s) Module 2: Defining AXES
  

• 2.2.2 Wider perspective

  Subject(s) Module 2: Defining AXES
  

• 2.3.1 Knowledge in practice

  Subject(s) Module 2: Defining AXES
  

• 3.1.1 Setting the scene

  Subject(s) Module 3: Finding EMOTIONS
  

• 3.2.3 Wider perspective

  Subject(s) Module 3: Finding EMOTIONS
  

• 3.3.1 Knowledge in practice

  Subject(s) Module 3: Finding EMOTIONS
  

• 4.1.1 Setting the scene

  Subject(s) Module 4: Solving PROBLEMS & Creating IDEAS
  

Design in Healthcare: Using Patient Journey Mapping by TU Delft OpenCourseWare is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
Based on a work at https://online-learning.tudelft.nl/courses/design-in-healthcare-using-patient-journey-mapping/.