Home Courses Design in Healthcare: Using Patient Journey Mapping Course materials Readings 3.2.3 Wider perspective

3.2.3 Wider perspective

Course subject(s) Module 3: Finding EMOTIONS

HANDY INFORMATION

Here you can find a complement of the impact of emotions lecture given by Froukje. You will find some examples and theory that will help you preparing for this week’s practical challenge.

Theory Module 3 The theory of module 3.
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Design in Healthcare: Using Patient Journey Mapping by TU Delft OpenCourseWare is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
Based on a work at https://online-learning.tudelft.nl/courses/design-in-healthcare-using-patient-journey-mapping/.
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