4.3.2 Knowledge in practice
Course subject(s)
Module 4: Solving PROBLEMS & Creating IDEAS
Please watch the interview with Rosel van den Berg where she explains how she uses a patient experience journey.
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Design in Healthcare: Using Patient Journey Mapping by TU Delft OpenCourseWare is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
Based on a work at https://online-learning.tudelft.nl/courses/design-in-healthcare-using-patient-journey-mapping/.