5.3.2 Knowledge in practice
USING PATIENT JOURNEY MAPS – EXAMPLE 2
The second example is explained by Marijke. It is the graduation project of Rosel van den Berg, the interaction designer who is interviewed in module 4 in the ‘Knowledge in practice’ section. She used a patient journey for developing a new app for hip replacement surgery.
Please watch the video in which Marijke is explaining the project and the relevance of patient journey mapping in it.
Design in Healthcare: Using Patient Journey Mapping by TU Delft OpenCourseWare is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
Based on a work at https://online-learning.tudelft.nl/courses/design-in-healthcare-using-patient-journey-mapping/.