Home Courses Design in Healthcare: Using Patient Journey Mapping Course materials Lectures 3.1.2 Setting the scene

3.1.2 Setting the scene

Course subject(s) Module 3: Finding EMOTIONS

INTRODUCTION VIDEO MODULE 3

In the video below, Richard gives a short introduction of what will be discussed in module 3: Finding EMOTIONS.

Enjoy watching!

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Design in Healthcare: Using Patient Journey Mapping by TU Delft OpenCourseWare is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
Based on a work at https://online-learning.tudelft.nl/courses/design-in-healthcare-using-patient-journey-mapping/.
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