3.1.2 Setting the scene
INTRODUCTION VIDEO MODULE 3
In the video below, Richard gives a short introduction of what will be discussed in module 3: Finding EMOTIONS.
Design in Healthcare: Using Patient Journey Mapping by TU Delft OpenCourseWare is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
Based on a work at https://online-learning.tudelft.nl/courses/design-in-healthcare-using-patient-journey-mapping/.