3.3.2 Knowledge in practice

Course subject(s) Module 3: Finding EMOTIONS

Please watch the interview with Professor Pieter Desmet and how he uses emotions as a tool identify problems.

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Creative Commons License
Design in Healthcare: Using Patient Journey Mapping by TU Delft OpenCourseWare is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
Based on a work at https://online-learning.tudelft.nl/courses/design-in-healthcare-using-patient-journey-mapping/.
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