3.2.2 Wider perspective

Course subject(s) Module 3: Finding EMOTIONS


In this video assistant professor Froukje Sleeswijk Visser is interviewed by Tessa Souhoka about her application of patient journeys and mapping techniques of emotions.

Enjoy the lecture.

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Subtitles (captions) in other languages than provided can be viewed at YouTube. Select your language in the CC-button of YouTube.

Creative Commons License
Design in Healthcare: Using Patient Journey Mapping by TU Delft OpenCourseWare is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
Based on a work at https://online-learning.tudelft.nl/courses/design-in-healthcare-using-patient-journey-mapping/.
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