Important announcement

Dear visitor,

Please note that this OpenCourseWare platform will be replaced at the end of 2026 by a new platform (under the same url ocw.tudelft.nl).

Courses and their contents that are currently available the platform will partly be migrated. URL’s for this content will change and content might be unavailable for some time. In addition, some courses will not be available anymore.

If you are linking to specific courses on this platform (for instance for your students), please take timely measures to avoid problems with access. Possible actions are:

  • Download the materials to your local platform (laptop, server)
  • For educators only (including TU Delft lecturers): Contact us at ocw@tudelft.nl and inform us what course you are using in what context (institute, program, period of use, number of students). We will research (in collaboration with the authors of the course) and decide if we will migrate the course, and if yes, can supply you with a new url.

Thank you.

2.3.1 Knowledge in practice

Course subject(s) Module 2: Defining AXES

For this module, we interviewed Dr. Pieter van Eijsden. He is a Neurosurgeon specialized in brain tumor and epilepsy surgery.

In this interview, we want to give you insights from a specialist perspective. Pieter explains to us how he experiences the Journey Map in his daily work. He also also indicates how he envisions the Patient Journey from a patient’s perspective. Dr. Pieter van Eijsden is interviewed by Tessa. She is a valued member from the Design in Healthcare course team.

You can use this interview as a reference how to conduct an interview with a specialist.

Creative Commons License
Design in Healthcare: Using Patient Journey Mapping by TU Delft OpenCourseWare is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
Based on a work at https://online-learning.tudelft.nl/courses/design-in-healthcare-using-patient-journey-mapping/.
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