3.2.3 Wider perspective
Here you can find a complement of the impact of emotions lecture given by Froukje. You will find some examples and theory that will help you preparing for this week’s practical challenge.
Design in Healthcare: Using Patient Journey Mapping by TU Delft OpenCourseWare is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
Based on a work at https://online-learning.tudelft.nl/courses/design-in-healthcare-using-patient-journey-mapping/.