4.2 Information Asymmetry and Professionalism
4.3 Two Leadership Approaches: Substance and Process
4.4 Professionalism, Information Asymmetry and Leadership
4.5 The Self-engineering Capacity of Organisations
4.6 Variety and Overlap
4.7 Two more Leadership Approaches: Top Down versus Bottom Up
4.8 Are Variety and Overlap Problems?
4.9 Leading Organisations