Welcome to the bonus module.
This bonus module is about two essential skills/techniques if you want to analyze the sociotechnical complexity of infrastructures:
- Problem demarcation (section 8.2).
- Multi-actor (stakeholder) stakeholder analysis (section 8.3 and 8.4).
NB: These materials come from our on-campus courses.
Most of you might be quite familiar with these techniques. But if you like to develop – or simply update your skills – now or in the future- we do hope that you will find these materials useful.
Good luck and thank you once more for joining us!
Below you will find an example of an actor analysis ( flood project -Houston/USA – power-relationship of actors). It shows the relationships between the involved actors. The dotted lines are informal relationships, while the straight lines are formal relationships (for example, a division, departments or someone that an actor has to report to). In section 8.3 and 8.4, you will learn a lot more about actor analysis and its many dimensions.
(Picture source: Cy Cheung, course moderator)
8.2 Problem demarcation
8.3 Actor analysis – part 1
8.4 Actor analysis part 2